Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at firstname.lastname@example.org We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.
Price and payment options
We accept Visa, Mastercard, Delta, Solo, Visa Electron and Switch/Maestro. Unfortunately, we are unable to accept cash or cheques and do not offer credit accounts.
If you have paid on your debit or credit charge card you will only be charged once the goods have been dispatched to the delivery address and we will email you to confirm dispatch.
Only one promotional offer can be used per order. Please note that products sold in our Sale, Special Offer or Clearance constitute promotional offers. Promotional offers may be withdrawn at any time.
All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.
Further information for overseas customers
The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside the United Kingdom will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order.
We have made every effort to display all products as accurately as possible.
The colours of our products that appear on the website may differ to actual product depending on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Prices are subject to change without notice. Prices are inclusive of VAT (where applicable). Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.